Frequently Asked Questions

How do I create an account?

Users can create an account by clicking the Sign In/Register link at the top right corner of the screen. Mobile users can click the menu navigation button, which will open a dropdown menu, and click the Sign In/Register link there.

I forgot my password, what do I do?

On the Sign In/Register form there will be a link to change a password.

I'm trying to make a new account and a page pops up that says "The password you entered does not conform to our new security standards." What do I do to get rid of this error?

Make sure to include capital letters, numbers, and special characters to make this error go away.

My problem still isn't fixed, how do I contact Web Support?

If a user's problem is still unresolved after reading this FAQ, they may contact the Web Support team at webdepartment@omni.cc or call us at 1-800-536-1235