Lead Time

General lead time is approximately 2 weeks unless otherwise noted. Many products are available with a rush service. Please contact a representative for more information.

Shipping Rates

The rates shown below are U.S. ground rates. Should you need expedited or international delivery your corrected amount will be reflected on your order acknowledgement or invoice. Please contact your representative if you would like to receive a freight quote on anything other than domestic ground.

Shipping charges for orders greater than $31,000.00 will display as $0.00 - freight charges will be added to your final invoice.

Returns Policy

All returns must be made within 30 days of receiving your shipment, and must be authorized and coordinated by phone. Call 1-800-536-1235 between the hours of 8:00 am and 5:00 pm EST.

Apparel:Decorated apparel is made to order, and returns will be accepted only if the product is damaged, defective, or decorated incorrectly. Returns due to incorrect size will not be authorized. Please check product measurements and descriptions carefully before ordering to ensure a correct fit.

Hard Goods:As long as the merchandise is in “as new” condition, you may return your purchase with the original packaging. If the return is due to an error on our part (defect, wrong item), we will reimburse you for the return freight.